Returns & Exchanges
Items purchased from Leff must be returned in perfect condition, unused, undamaged, unscratched or in any other condition that would prevent them from being sold as new. Items must also be returned in their original packaging, including all instructions and any items included in the packaging, within 14 days of receipt of shipment, in order to receive a refund.
Once we have received your return, inspected the items and confirmed that they have not been used, have not been damaged and that the packaging is intact, we will begin the refund process.
You will receive a confirmation email as soon as this process is completed and the refund is issued, provided the above conditions are met.
It is not possible to make a product exchange. In order to make an exchange, the customer must return the purchased item and make a new purchase of the desired item on the site.
You can return the package by any service, but we recommend using a tracking service. You have 14 days to return the order from the date of your refund request.
Please note that Leff is not responsible for covering shipping costs for returns. Sale items are not returnable or exchangeable.